Shipping/Delivery

Orders ship via FedEx. Shipping charges are based on total weight and package dimensions and are determined by the shipping costs quoted by FedEx. Packaging materials needed for shipment are added to the total charge as well and all shipments are sent via “Ground” service unless an alternate method is requested.

Central Coast Wines is licensed to ship alcohol to certain states within the US only. Alcohol may not be shipped outside the US. Orders for non-alcoholic purchases can be shipped to domestic or international locations.

Shipping and handling is based on the total weight of your order, and is calculated at the checkout screen for your review before submitting your order. Customs, Duties, Brokerage Fees, Taxes and other fees associated with importing products for International Orders will be the sole responsibility of the customer. Please note we do not have any control over the fees charged to you.

Sometimes orders placed separately may end up arriving at the same time. Our system consolidates orders based on shipping information to avoid the possibility of lost packages on multiple orders. If this happens to you please let us know and we will refund you for the difference in shipping charges.

Undeliverable Shipments

If a shipment is returned as “undeliverable”, we will contact you via phone or e-mail for alternate shipping instructions. If a package is sent to the correct address and was subsequently returned through no fault of Central Coast Wines, the shipper will be charged for re-shipping the package. If a package is returned due to an error on our behalf, CCW will pay for the re-shipment.

Canceling or Changing an Order

Once an order has been submitted, you must contact CCW to cancel or change the order. We are unable to cancel or change an order that has already been processed for shipment. Follow the link to learn more about our Return Policies.

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